Walgreen Co. is a popular pharmacy, with 8,886 different store locations across the United States, Puerto Rico, and the US Virgin Islands.
If you’re searching for your next job and have Walgreens in your sights, you have a great chance of landing an interview.
They’re constantly hiring for positions, including customer service representatives and pharmacist technicians.
In this article, we’ll show you how you can apply for a job at a Walgreens store and ace the interview. Plus, we’ll share some of the most popular job types that are available right now.
What is Walgreens?
Walgreens was founded in 1901 by Charles Walgreen. It's a large pharmacy chain with stores across the US. What started as a simple drug store has become a household name.
In 2014, Walgreens merged with the international company Alliance Boots, and now the parent company is called the Walgreens Boots Alliance. The Walgreens company headquarters is in Deerfield, Illinois.
Customers can shop in-store or online. There's a pickup service and options for free, fast delivery.
The range includes pharmacy products and services, such as prescriptions, counseling services, and vaccinations. Plus, there are beauty and wellness products.
The Walgreens Boots Alliance also owns Duane Reade. Some of Walgreens’ competitors include CVS Health, Rite Aid, and Walmart.
There are different job types available, including part-time, full-time, and temporary roles.
How to apply for Walgreens
Let’s take a look at how you can start the application process and get a job at Walgreens:
1. Online application
To apply for a job at a Walgreens drug store, you should visit the Walgreens careers page and search for available positions. For example, you could look for an assistant store manager or beauty advisor role in your area.
There are many entry-level positions available to those with high school diplomas. You’ll also find many full-time and part-time job opportunities to explore.
It’s worth noting that their minimum age of employment is 18.
Once you’ve found the job for you, you can fill out an application form online on the careers website. It’ll ask you to fill in your personal information and give you the chance to upload your resume and cover letter.
The Walgreens job application will also let you fill in information about your availability and ask for references.
2. First interview
Your first interview will be with someone from HR. It’s more of a screener during the hiring process, where they’ll ask you general questions about your past work experiences and your motivations.
Be prepared to answer questions about how your previous job experience relates to the job you’ve applied for.
You’ll also likely be asked why you want to work at Walgreens (as well as other standard interview questions).
3. Second interview
The second interview will likely be with the head of the department you’re applying to and another member of the HR team.
This step of the interview process is where you’ll be asked behavioral questions to ensure you know how to handle customers.
Take your time answering these questions and ensure you’re using specific examples. The questions asked will be tailored to the job you’ve applied for.
At this point, you’ll likely be asked for your social security number as well so they can do a background check.
4. Skills assessment
Finally, you’ll need to complete a skills assessment. If you succeed, you may get the job.
The skills assessment consists of simple math and retail-related questions. Brush up on your math skills so that you can ace the test.
Examples of retail-oriented questions you may be asked include questions asking you to calculate totals with coupons and questions ensuring you can do quick math to give exact change.
Potential interview questions at Walgreens
To give you a leg up, here are some potential interview questions. Remember that there'll also be questions tailored to the job title you’ve applied for. As an example, if you want to work as a beauty consultant, you may be asked about your knowledge of grooming products.
These sample questions are examples of screening questions asked during your first interview:
Tell us about yourself.
What can you tell us about Walgreens?
Why did you leave your last job?
What is your greatest strength? Weakness?
Why should we hire you?
Share an example of when you gave excellent customer service
Where do you see yourself in five years?
Do you have any experience in pharmacy or retail?
Are you comfortable working in a fast-paced environment?
What is your availability?
Do you have any questions?
We recommend practicing these questions before the day to boost your confidence. Not sure how to answer? Check out our interview questions with a sample answers guide.
Walgreens jobs and careers
Walgreens often has many positions open at a time, so it’s likely you’ll find one you’re interested in near you. You can browse Jobcase’s job board to see available listings.
Let’s take a look at three positions that Walgreens often has openings for.
Customer service associate
At Walgreens, customer service associates work in every department with many team members.
Possible departments you could work in as a customer service associate include grocery, beauty, and the healthcare and wellness sections. They even have a department if you’d like to be a photo specialist.
Some jobs in this position include cashing customers out, stocking shelves, helping customers find items, and performing light cleaning duties like mopping, dusting, sweeping, and cleaning bathrooms.
If you enjoy staying busy and working with customers, this could be the job for you.
The shift lead is a step up from a sales associate and a customer service associate. They serve as role models for associates and ensure they are delivering a great experience to customers.
As a shift lead, you’ll also be a key holder, meaning you will open and close the store in the absence of management.
Aside from managing a team of associates, shift leads have many of the same responsibilities. They help customers find products, answer questions, and operate the cash register.
Additional responsibilities include:
Assisting with basic bookkeeping
Overseeing price changes
Assisting with the pharmacy
Ensuring staff members follow all company policies
Walgreens is a pharmacy store chain first, so pharmacists and pharmacy technicians will be at every location.
To get one of these roles, you’ll have to have the right qualifications. Pharmacy technicians require certification and college-level education.
Pharmacy technicians are very people-focused. They interact with customers by greeting them and answering their questions. They also help customers find products in the health and wellness section and cash customers out.
The pharmacy technicians and pharmacists are also responsible for filling prescriptions.
Warehouse team member
Warehouse team members receive goods and pack shelves. When a customer makes an order, they find and scan the pharmacy purchases and pack them for pickup or delivery.
Warehouse team members use software applications to keep track of inventory. They make sure the workspace is clean and everything is in the right place.
To get this role, you'll need to be physically fit and able to stand on your feet for long hours. Packages can weigh up to 50 pounds, and lifting, bending, and stretching are required. Warehouse experience will be an advantage.
Walgreens pharmacy cashiers work behind the counter. They greet customers and answer questions about product availability, pricing, personal care products, and more.
When a customer is ready to make a purchase, the cashier will ring up the sale. They use a point of sale (POS) system to process credit card and cash payments.
Cashiers scan rewards cards, apply discounts, and try to cross-sell or up-sell to boost the sale value. If a customer wants to return a product, the cashier may offer a refund.
Pharmacy cashiers need excellent customer service skills, math skills, and cash handling skills. Retail experience is preferred for this role. You should be available on weekends and evenings.
Beauty consultants work in Walgreens retail locations. They help people with their beauty and wellness purchases.
They greet customers and make them feel welcome. Beauty consultants can answer questions about the range of beauty products, including cosmetics, skincare, and bath products. They use their knowledge to give recommendations.
They give in-store product demonstrations, process payments, and print receipts.
To get this job, you'll need to be interested in health, beauty, and wellness. You'll need excellent customer service skills, computer skills, and teamwork skills.
Janitors make sure the work environment is tidy. They clean different areas, including warehouses, office spaces, and break rooms.
Janitors remove any litter, empty bins, and wipe down surfaces. They sweep, vacuum, and mop as required. If there's a spill, the janitor will be called to clean it up.
If janitors notice any hazards or areas that need repair, they'll report them to management.
Walgreens is looking for janitors who can follow safety rules. You should be able to pay close attention to detail, be physically fit, and be self-motivated. If you have experience in a warehouse or distribution center, it'll be an advantage.
Call center representative
Walgreens has career opportunities for call center representatives. These team members answer phones, emails, and live chats. They make sure customers have a positive experience.
Call center representatives use the pharmacy computer system to register new patients and upload prescription details. They make sure the information is accurate and get orders ready for processing.
To be successful, you'll need good communication skills, computer skills, and organization.
You'll need excellent knowledge of confidentiality rules and regulations. If you have experience in a pharmacy or a call center, it'll help you get the job.
7 tips for applying for a job at Walgreens
If you’ve decided to apply to Walgreens, keep these seven tips in mind:
1. Customize your resume and cover letter
Like you would with any job, it’s important to customize your resume and cover letter to the specific position.
If you’re applying for a sales associate position, make sure to include past experiences on your resume. In your cover letter, speak about the responsibilities you’ve had in the past that have prepared you for the job.
You’ll want to address certain requirements listed in the job description. If it asks for a specific skill or experience that you have, make sure you mention it.
Also, double-check your contact information to make sure it’s accurate.
2. Dress well for the interview
The interview is your chance to make a good impression. Whether we like it or not, how we look is what people look at first.
When going in for your interview, dress in business casual or business executive attire, depending on the position.
For a sales associate interview, business casual will suffice. That could be a pair of chinos and a button-down for men, and a blouse and a pair of dress pants for women.
Pharmacy and lead jobs will require a similar look but one step up. Just throw a blazer or jacket over the top of your blouse or button-down, and you’re good to go.
3. Practice answering common interview questions
Before the interview, take some time to practice answering common interview questions.
A lot of people find success recording themselves answering questions to examine not only their answers but also their body language. Your body language says a lot — try to maintain eye contact, lean in, and be attentive.
Recording yourself also lets you see things you do that you might not be aware of, like fidgeting.
4. Check-in with your references
During the application process, the hiring manager will check in with your references. They'll verify your work history and learn more about your suitability for the job.
For example, they may ask your references what you're like to work with and about the types of duties you were responsible for.
Make sure you contact your potential references before sharing their details with an employer. Choose references who can speak to your best attributes.
The best references are professional contacts, such as previous employers or work colleagues. Try to find people who you’ve worked with recently.
5. Prepare relevant examples of your work to show your qualifications
While practicing your answers to these questions, make sure to work in your past work and qualifications.
Hiring managers want to hear about your past job experiences and how they’ve prepared you for the position you’ve applied for. Learning that you’ve been a cashier in the past will give them confidence that you’re capable of doing the job.
6. Make a list of questions you want to ask the interviewer during the interview
The interview is not only their chance to ask you questions, but you get to turn the table on them at the end of it all.
Prepare a list of questions that you want to be answered. This not only helps you see whether the job is a good fit for you, but it’s also a way to show interest.
Asking the hiring manager questions will show them that you’re still interested in the position after going through the hiring process.
Examples of questions you can ask:
Can you tell me more about the daily duties?
What do you expect the first three months will be like?
Why did the previous candidate leave this role?
Are there opportunities for training and promotion?
Why do you like working at Walgreens?
How would you describe the company culture?
For more, check out our article on the best questions to ask during an interview.
7. Send a thank-you note
After a successful interview, it’s important to send a thank-you note.
It doesn’t have to be long-winded — in fact, it’s better to keep it short. Thank the interviewer for their time and restate your interest in the position.
This is also a chance to clarify anything that may have come up during the interview. Or, if you and the interviewer connected over a shared interest, you could bring that up.
Where to get a Walgreens job
Want to work at Walgreens? The company hires regularly, and there may be a vacancy in your area.
You can start by browsing Walgreens’ positions on our job board.
If you want to make the most of the Jobcase website, you can create a free profile. Sign up to set up job alerts, chat in our community discussions, or build a customized resume.
You can also go to the Walgreens website and browse the careers portal. You can add your keywords, location, and search radius.
Walgreens prefers candidates apply online rather than in-store.
Landing your next job at Walgreens
Walgreens is a great place to work with different career areas to explore. They have competitive wages in the retail space, and Walgreens employees consistently report that it’s a friendly and welcoming place to be.
If you want to work at Walgreens, you’ll need to complete an online application. If you pass this stage, you’ll have one or two job interviews. Following this is a skills assessment.
What types of jobs are available? The list includes customer service associates, shift leads, pharmacists, beauty consultants, janitors, and call center representatives.
The advice in this article should help job seekers get hired. For more tips to land your next job, visit Jobcase’s Getting Hired Resource Center.