Get the job: Ace Hardware careers

Last updated: July 18, 2024
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Get the job: Ace Hardware careers
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Whether it's for a landscaping project or a home renovation, Ace Hardware is a popular place to shop.

Ace Hardware has stores in all 50 states and 65 countries. The company makes around $20 billion every year.

If you are looking for a new position, there are jobs available at Ace Hardware right now. From roles in retail to distribution center careers, there's something to match your interests.

Before you start the application process, you should learn about the company. In this comprehensive guide, we'll tell you everything you need to know about Ace Hardware careers.

We'll cover topics such as the application process, benefits, and background check. Plus, you'll learn about Ace Hardware salaries and the most popular job types.

What is Ace Hardware?

​​The Ace Hardware Corporation launched in 1924. Today, there are more than 5,600 Ace Hardware stores across the US and overseas. Customers can also shop online for delivery or store pickup.

The company headquarters are in Oak Brook, Illinois, and the current CEO is John Venhuizen.

These hardware stores are independently owned, and each location is designed to match the needs of the local community. Ace Hardware sells a wide selection of goods, including electrical-powered tools, garden cutting tools, grills, pest control, seasonal decorations and cleaning products.

The company follows W.E.L.I.G.H.T’s seven core values: Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork.

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Ace Hardware's closest competitors are The Home Depot, Lowes, True Value, and Menards.

The company gives back to community organizations, such as the American Red Cross and the Children's Miracle Network.

There are three departments you can work in at Ace Hardware: retail, distribution, or corporate. Roles can be full-time, part-time, or temporary.

What do you need to work at Ace Hardware?

Want to work at Ace Hardware? To get started, you'll need to be at least 18 years old with a high school diploma or equivalent.

There can be different requirements depending on the job title. The posted job description will include everything you need to know.

Ace Hardware is an inclusive employer and offers a friendly work environment. The company looks for candidates who are team players with good communication skills.

You should be committed to providing excellent customer service, organized, reliable, and motivated.

For most associate positions, training is provided on the job. But cash-handling experience can be useful if you're applying for a retail job. If you want to work in a leadership role, a certificate in hardware retailing will be beneficial.

Driving jobs require a valid driver's license. For both retail and warehouse roles, some lifting may be required.

If you need reasonable workplace accommodations, you can ask for them in writing.

Want to join a dynamic team? Have a passion for DIY? Here are some of the top Ace Hardware jobs:

1. Sales associate

Sales associates make sure customers have a positive hardware store experience. They give them helpful home improvement tips, increasing customer loyalty.

They greet customers when they enter the store and let them know about any special offers that are going on. Sales associates have excellent product knowledge and can direct customers to the section of the store they’re looking for.

These team members unload merchandise and restock shelves. They make sure the store stays tidy and organized and that all signage is correct.

If you want to work as a sales associate, you'll need excellent communication skills and a positive attitude.

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Lifting of up to 50lbs may also be required, with long hours spent on your feet. If you have retail experience, that'll be an advantage.

2. Cashier

Ace Hardware cashiers give legendary customer service. They work behind the cash register and process payments. Whether it's cash or credit, cashiers complete every sale with accuracy.

Cashiers issue receipts and process refunds and exchanges. Customer satisfaction is a priority, and these workers are helpful and friendly. If a customer has a complaint, the cashier will refer them to the assistant manager.

Cashiers scan items and check them for damage. They may also occasionally be asked to work in other areas of the store.

To get a job as a cashier, you'll need basic math skills and communication skills. If you've ever worked in retail or have cash handling experience, make sure you mention that in your application.

3. Warehouse specialist

Warehouse specialists work in Ace Hardware's distribution centers. They have a range of job duties, including receiving and scanning goods. They use different power equipment and may also drive forklifts.

Once merchandise has been unloaded, these team members stock the shelves. They manage inventory and use a computer to maintain records.

Warehouse specialists receive orders and make sure they're filled correctly. They also load stock onto outgoing trailers.

This role can involve lifting items of up to 50lbs. Bending, squatting, stretching, and kneeling may also be required. Headsets are regularly used to communicate with other workers.

To get this job, you should be physically fit and organized. There are flexible shifts available, and you may have to work weekends.

4. Driver

Ace Hardware truck drivers transport merchandise from the warehouse to retail locations. They're usually responsible for a set route and shifts.

Truck drivers help to load and unload merchandise. They also make sure the vehicle is maintained and tidy. These team members are confident on the road and pride themselves on having a safe driving record.

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Truck drivers need to navigate traffic and keep the team updated if there's a delay.

If you want to work as a truck driver, you'll need a commercial driver’s license. You should be good with details as well as comfortable spending long hours inside a vehicle.

5. Assistant manager

Assistant managers support the leadership team. They help customers and make sure they feel welcome in Ace Hardware stores. If a customer has a complaint, the assistant manager may be called for support.

As leaders, assistant managers train new team members and have excellent product knowledge. They make sure the store is a well-presented, safe environment for both customers and employees. Plus, they make sure any repairs are made as quickly as possible.

Assistant managers open and close the store and attend meetings. They can be involved in budgeting and scheduling.

If you want to work in this role, you'll need some leadership, retail, or sales experience. Good communication and time management are two essential skills.

6. Paint specialist

Ace Hardware has specialized roles. Right now, there are jobs available for paint specialists.

These team members work in the paint department and help customers choose paints for both indoor and outdoor spaces. They mix paint, match colors, and offer tips for washing walls, preparing surfaces, and completing painting projects.

Knowledge in this area will help you get the job. However, experience isn't essential, and the right person will receive full training for the role. A passion for DIY and excellent customer service skills are essential.

Paint specialists should work well in a team and be detail-oriented.

How to apply for a job at Ace Hardware

Ace Hardware is regularly hiring new team members. Interested? There are two different ways you can apply for a job.

If there's a store near you, you can print out this application form and fill it out with your details. You'll need to add your full name, street address, education, skills, experience, and preferred employment type.

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You can then drop your paper application off in-store or email it to the hiring manager.

You can also apply online. Head to our job board to see the Ace Hardware roles currently available near you.

Then, you can visit the Ace Hardware careers portal. You can look for a role in the retail, distribution, or corporate teams. You'll need to go through the online application process and complete all the required fields. Make sure you read the questions carefully and double-check your answers.

If your skills and experience match the job, you'll be invited to an interview with the assistant manager. If you're successful, the next step is an interview with the store manager.

For more information and tips, check out our Ace Hardware application guide.

Ace Hardware application tips

When applying for an Ace Hardware job, there are a few things you can do to stand out.

Take your time filling out your details, and make sure the information is correct. The hiring manager needs to be able to contact you if you make it to the next stage. When filling out your work history, your employment dates should be as accurate as possible.

You'll be asked about your availability. If you're flexible, that'll improve your chances of getting hired. For example, someone who's able to work a range of shifts or on weekends may have an advantage over someone who’s not.

During the application process, you'll be asked to share three professional references. You'll need to include their names, email addresses, and how you know them. Check with your references before you submit your application to ensure that they have no objections to being used as a reference and are prepared for a phone call.

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Not sure who to ask? We've put together five ways to help you ask for a professional reference.

Common Ace Hardware interview questions

You'll need to get through one or two interviews to get a job at Ace Hardware.

To help you prepare, here are some common questions you might be asked:

  • Tell us about yourself.

  • Why do you want to work at Ace Hardware?

  • Do you have any experience with power tools?

  • Share an example of when you gave excellent customer service.

  • How would you handle a stressful situation at work?

  • What is your availability?

  • Are you comfortable lifting and being on your feet for long hours?

  • What do you know about Ace Hardware?

  • Do you have any questions?

Does Ace Hardware do a background check?

After the final interview, you may be offered a job pending a background check. Like most companies in the US, Ace Hardware wants to verify your information and make sure you're the right fit.

The background check is done by a third-party company, and it's free for job candidates.

Ace Hardware uses this check to make sure your application is accurate. For example, your previous employers will be contacted to verify your work history, and Ace Hardware will look at your education records.

Another focus of the background check is your criminal record. Your report will look at databases from across the country and flag any felonies or misdemeanors. The criminal background check goes back at least seven years.

If you're applying for a job as a driver, you may undergo a driving background check. For most roles, a credit check isn't a requirement.

How strict is the Ace Hardware background check? The company may still hire people with a record, but it depends on your unique circumstances. For example, the type of crime and the lifestyle changes you've made can impact the final hiring decision.

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If you think something in your past could be an issue, chat about it with the hiring manager during the job interview, and let them know how you’ve changed.

Does Ace Hardware do a pre-employment drug test?

Most Ace Hardware stores are independently owned, and your local store might be a family business. This independence means the hiring process can vary slightly between stores.

Not all Ace Hardware stores do a pre-employment drug test. However, drug screening can be part of the process, so it's important to be prepared.

If you do get drug tested, it'll usually be a five-panel urine test that's sent to a laboratory. The test will flag any phencyclidine (PCP), amphetamines, marijuana, cocaine, or opiates in your system.

Ace Hardware may occasionally do random workplace drug testing, so keep that in mind if you get the job. This is most common when there's a workplace accident that needs investigating.

Taking prescription medication? Medications can sometimes interfere with the drug test, so we recommend speaking to your doctor for advice.

What benefits do Ace Hardware employees get?

Now, let's talk about employee benefits.

If you meet the minimum requirements, you'll be eligible for health coverage. You'll get all the essentials, including medical, dental, and vision coverage for you and your dependents. You can also access life insurance and disability insurance.

Employees get paid time off (PTO), which comes with vacation leave, paid sick leave, and holiday pay. The number of days off you’ll get each year increases over time.

To help you get ready for your senior years, Ace Hardware has a generous 401(k) retirement plan with a company match. Every time you get paid, a portion of your pre-tax salary will be set aside. This money will be waiting for you when you retire.

There's also a tuition reimbursement program and an employee recognition program.

Furthermore, you'll get access to a range of exclusive offers, such as discounts at other businesses, gym reimbursements, and identity theft protection.

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Some positions come with specific perks. For example, if you work in the warehouse, Ace Hardware may pay for you to get your commercial driver's license (CDL).

There are opportunities for promotion, and those in associate positions can get promoted to leadership roles.

Want to know more? Read our full Ace Hardware employee benefits guide.

How much can you make at Ace Hardware?

While the salary for Ace Hardware employees can vary depending on the job type and location, the average wage in the US is $12.96 per hour.

If you’re interested in retail, you can get a job as a sales associate or cashier. These positions come with an average salary of $11.00 per hour.

Assistant managers make between $10.00 and $20.00 per hour, and store managers make between $11.00 and $21.00 per hour.

The average salary for a warehouse worker is $16.00 per hour. For a warehouse supervisor, it’s $21.00 per hour.

If you get a job as a customer service associate, you can expect to make around $13.00 per hour.

Most Ace Hardware stores pay their employees weekly. There can also be bonuses for hard-working team members. While not all employees get this perk, the average bonus amount is $2,000.

Where to find an Ace Hardware job

Now that you’re familiar with the company, you can start looking for your next role. Check out our job board to browse Ace Hardware positions near you. You can filter your results by keyword and location.

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Creating a Jobcase account is free and easy. Once you’ve signed up, you can set up job alerts, chat in our community discussions, and use our professional resume builder.

You can also visit the Ace Careers page on the company’s website.

You can learn more about the brand and the types of roles that are available. If you want to apply online, you’ll need to complete an application.

All about Ace Hardware careers

Ace Hardware has a range of different jobs you can apply for. Some of the most popular positions include sales associates, cashiers, warehouse specialists, drivers, assistant managers, and paint specialists.

If there’s an Ace Hardware store near you, why not submit an application? The process can be done online or in person.

Before you can get the job, you’ll need to get through two job interviews. There’ll also be a background check and drug screening.

A career at Ace Hardware comes with a comprehensive benefits package, including health benefits, financial benefits, and discounts.

Want to get hired? Visit our job board to see what’s available near you. You can also get interview and resume tips in our resource center.

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